Paifi

Refund & Cancellation Policy

At Paifi, we aim to make your loan experience simple, secure, and stress-free. Our refund and cancellation policy is designed to give you peace of mind.

Introduction

At Paifi, we provide transparent and customer-friendly financial services. This Refund Policy explains when payments are eligible for a refund.

1. General Policy

All fees for loan processing or services are generally non-refundable except in cases of errors, duplicate charges, or failed transactions.

2. Refund Eligibility

Duplicate Payment due to system error.
Failed Transaction debited but service not delivered.
Service Not Rendered due to technical/operational failure on Paifi's side.

3. Non-Refundable Cases

Once the service has been availed.
Requests after 7 days of payment.
Charges deducted by banks or payment gateways.
User errors like incorrect information.

4. Refund Process

Send a written request via email to support@Paifi.in within 7 days of payment.
Include: Name, contact, transaction date, reference number, and reason.
Paifi will verify and process the refund within 1–2 business days via the original payment method.

5. Processing Timelines

UPI / Wallet / Net Banking: 1 business day
Debit Card: 1–2 business days
Other Payment Modes: Up to 3 business days

Paifi is not responsible for delays caused by banks or payment processors.

Contact Information

Email: support@Paifi.in

Phone: +91-9821666805

Support: Monday to Friday, 10:00 AM – 6:00 PM (IST)

6. Policy Updates

Paifi may update this policy at any time. Please review periodically for any changes.

Refund & Cancellation